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CHOOSING AN AGENCY
Choosing an agency to provide personal care services is a private and emotional issue.
We have provided a brief checklist of the most important questions that should be addressed in choosing a personal care/private duty agency:
The Checklist
- Is the agency accredited to provide high-quality personal care by JCAHO (Joint Commission on the Accreditation of Healthcare Organizations) an independent accrediting organization?
- Is the agency's staff trained to care for elderly patients?
- Will a nurse evaluate/care for myself or my loved one?
- Will a nurse supervise caregivers?
- Does the agency perform criminal background checks on its employees?
- Are the agency's employees screened for health problems?
- Is a nurse available 24 hours a day, seven days a week?
- Is the agency staffed with employees, not just independent contractors?
- Are the employees covered by unemployment, worker's comp and payroll taxes?
HomeCare Assistants of the North Shore is able to answer "Yes" to all of the questions listed above.
For more information, send us an email at hca@carecenter.org. Or to speak to someone personally, call (847) 328-2000.
© 2002 HomeCare Assistants of the NorthShore